Sector
Patient Relations Executives

Gender
Female

Date of Birth
05-05-1994

Visa Type
Uae Visa

Visa Expiry Date
14-11-2023

Academic Level
MBA (Hospital Administration)

Sponsor Visa Expiry Date
18-11-2021

Experience
2 years

Languages
English, Hindi

Skills
• Ability to work under pressure. • Commitment & Dedication towards work. • Good Grasping Power- Fast Learner.

Work Experience
• Harley International Medical Centre, Dubai –Receptionist Cum Customer Service (May’18- March’20) with major responsibilities such as: ? Registration: a. Retrieval & input of patient details on the basis of Emirates ID and insurance card, including life insurance. b. Checking eligibility of patient’s insurance details on the respective Insurance Portals and informing patients whether their insurance has coverage or not. c. Preparing claim forms. d. Keeping track of Updates made by the Insurance companies. ? Billing: a. Ensuring all the documents are attached before preparing invoices, including – Claim forms and respective insurance approvals. b. Co-payment processing based on Insurance policy of the patient. c. Informing patients about charges of certain tests or procedures & also whether their insurance covers them or not. ? Archiving : a. Uploading Patient’s reports, ECG, as well as prescription in System for easy access subsequently. ? Patient Interaction a. Scheduling and cancelling Appointments. b. Dealing with patient’s basic enquiries and informing them regarding the ongoing promotions in the health centre. ? Other tasks as may be required. • CHL Hospital, Indore, India as a Management Trainee (Jan’17-Sept’17) ? Coordinating with prospective candidates for their initial assessment of candidates. ? Assisting in new staff inductions ? Interview Scheduling. ? Updating the database of training assessments. ? Complete appropriate paperwork for new and existing employees.

Description
My recent work experience was with Harley International Medical Clinic, Dubai as Receptionist cum Customer service. Prior to this I worked as a Management Trainee in the HR Department in CHL Hospital, Indore, India.